Attorney Larry Secured Refund for US Client from Jiangsu Vendor

Recently, Landing (Shenzhen) Law Office successfully assisted an American client in resolving a procurement dispute with a supplier located in Danyang City, Jiangsu Province, China.

In this case, the American client ordered goods from the Danyang supplier through the Alibaba platform and paid the full amount before shipment. However, the order status remained "pending shipment" with no updates. Despite the client's multiple contacts with the Danyang company, the company delayed shipment with various unreasonable excuses.

After several unsuccessful communications, the American client sought legal assistance from Landing (Shenzhen) Law Office. Upon acceptance of the commission, Attorney Larry and Jeremy quickly got to work. Our lawyers reviewed all the materials provided by the client and conducted an in-depth investigation of the Danyang company through multiple channels, performing relevant legal analysis.

In response to the Danyang company's delaying tactics, our lawyers prepared various strategies and exerted pressure through a lawyer's letter.

Thanks to the proactive negotiation and continuous pressure from our lawyers, the Danyang company finally agreed to sign a settlement agreement, cancel the order, and refund the payment to the American client. After the settlement agreement was signed, the Danyang company promptly completed the refund, and the client's issue was properly resolved. The client was very satisfied with the professionalism of our lawyers.